Security & Privacy
When it comes to safeguarding your accounts and information, we take our role seriously.
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Here's what to do if your information has been compromised.
Fraud Prevention & Alerts
A lot of crooked people want to get straight to your money. Put up your defenses by following these tips and taking these steps to combat fraud.
- If you believe you've been a victim of fraudulent activity, call our Member Service Call Center immediately at 806.798.5554 or 800.687.4328
- Get more tips and advice
Identity Theft
Anyone who reads or watches the news knows identity theft is on the rise. Here's how to protect against it.
- If you think your financial information has been compromised by cyber-criminals, call us immediately at 806.798.5554
- Take additional steps to prevent financial damage
Lost or Stolen Cards
This is a stressful time, but don't panic.Contact us immediately and make sure you put a freeze on your card through our mobile app or online banking.
- As soon as you notice your card is missing, call our E-Solutions Representatives at 806.798.5554 or 800.687.4328 from 9 a.m. to 5 p.m., Monday through Friday
- Any other time, call 800.682.6075 to block your card from being used
Cyber Security
When you're online, use caution and common sense to protect your personal information.
- Protect yourself against scams, viruses and other electronic attacks
- Advice from reliable sources help you learn how to identify bogus emails, malware-spreading attachments and fake websites
We're here to help
More information about Calculators
Convenient and easy to use, our calculators provide good data to make better decisions.
More information about Education
Our financial education articles cover various topics and deliver helpful insight.
More information about Mobile App
Access your accounts wherever you go and whenever it’s convenient.
